faq – Tech Open Air `

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Volunteer FAQ

Who can volunteer at TOA?
If you’re over 18 and have a good level of English you’ll be just fine. Some roles do require German skills however, so check before you apply for a role. Other than that all we really want from a volunteer is someone who can perform their task, maintain a professional and friendly demeanour throughout the festival, and turn up on time.

Can TOA cover my costs?
Unfortunately not. We can’t reimburse any flight or accommodation costs you accrue volunteering for us at Tech Open Air. However, we’ve got your ticket & meals covered.

Do I need to purchase a ticket?
No. You will be free to enjoy everything else that TOA16 offers based on completion of your assigned shifts. However, if you fail to complete, arrive late or leave early for any of your volunteer shifts, you will no longer be entitled to attend the rest of TOA16.

Will I receive training before my first shift?
We will provide volunteers with a briefing to run through the TOA16 Volunteer Program, the volunteer roles and answer any questions. Date and location are to be confirmed.

How many shifts do I have to complete?
Volunteers will complete 2-3 shifts throughout the event. Shift lengths vary depending on volunteer role, but are typically between three and four hours long. While TOA16 takes place on July 13, 14, 15 there are also volunteer shifts available before and after the festival (details need to be discussed with the volunteer team). Morning shifts begin at 8am, while afternoon shifts begin at 1pm. Please note that these times may vary.

When do applications close?
Volunteer positions are filled on a first-come, first-served basis. Please note that registering does not guarantee your volunteer position.

Can Tech Open Air sponsor my visa application?
We can’t get directly involved with your respective embassy, but we can supply a document confirming your involvement with TOA that would support your application.

Do you have a question that wasn’t answered here?
Please email us at dori@toaberlin.com with any other questions.



When is TOA16?

TOA is a 3 day festival on the 13-14-15 July 2016, which includes a conference and satellite events.

Day 1 – 13 July
Conference: 9am – 5pm
Satellite Events: 6pm – late

Day 2 – 14 July
Conference: 9am – 5pm
Satellite Events: 6pm – late

Day 3 – 15 July
Satellite Events: 9am – 7pm
Closing Party: 8pm – open end

Where is TOA16 held?

TOA16 conference location is at Funkhaus Berlin. The address is Nalepastraße 18, 12459 Berlin. Satellite events area all across the city. You can see them all here, or download our app to see our events on a live map of the city!

How do I get to and from the venue?

You can access the venue with our complimentary TOA shuttle bus or boat, by tram, car, bike and taxi. Form more details check out our travel page.

Does TOA have an app?

Get TOA in your pocket! Download the official TOA16 app to create personalised schedules, get custom notifications, transport and event info, maps and more.


What is included in my ticket?

Your TOA ticket gives you access to the Conference and preferential access to the Tech Open Air Satellite Events.

When is the latest I can purchase my ticket online?

Ticket sales close at midday (12:00pm) on the 2nd day of TOA (14 July).

How can I pay for my ticket?

TOA uses Eventbrite for our ticket for registration and payment processing, which accepts payments from VISA, MasterCard, American Express SoFort and Sepa. If you wish to pay through invoice, please contact us at hello@2016.toa.berlin.

Is there a possibility to refund if I am not able to come?

Unfortunately, tickets are not refundable. If you decide not to attend and have found someone who is interest to attend the event in your place, it is possible to transfer the ticket to another person as long as the change has been done before 12pm on Tuesday 12 July 2016.

Can I get a group discount on my tickets?

Take your team away for a day with our group ticket specials! You can get more information on here.

Must I bring my student ID with me if I have purchased a student ticket?

Yes, if you have purchased a student ticket, you will be required to present your student ID upon collection.


Will there be powerstations to charge my phone or laptop?

We will not provide chords or chargers for your mobile or app. Power sockets can be found in Studio 1, and behind the service counter if needed. Please bring your devices fully charged.

Where can I find the program?

On the app, online, or in the printed program, which you will receive at the registration desk and around the venue.

Will there be free wifi at Funkhaus?

Open WIFI: TOA16
Closed WIFI: TOA16_Attendees (PW: toalovesyou)

Is there food and drinks at the event?

Breakfast and lunch will be provided (for early bird tickets holders) and through various vendors throughout the festival grounds.

Will there be a live stream of the conference?

Yes! Tune into our website to see a live stream of Studio 1.

Where do I exchange my ticket for a wristband, and when does it open?

Check out the map for directions to the entrance and registrations area. Registrations will open from 9:00 to 18:00. Your Eventbrite ticket will be scanned, and you will receive a TOA wristband (PLEASE NOTE: You only receive one wristband, which you will need to access and move about the venue and satellites for the next three days – please keep it on!

satellite events

What is a satellite event?

Satellite events are like the after hours of the TOA conference. Just when you think the party is over, satellite events kick-in to fill your mind with more knowledge, your evenings with more fun, and take your overall TOA experience up to eleven.
Companies, communities, and individuals from Berlin and beyond will host events all across the city for TOA attendees and the general public. These events range from workshops, to networking parties, to inspirational discussions, to anything our visionary hosts can dream up!

Where are Satellite events held?

Satellite events are all across the city. You can see them all here, or download our app to see our events on a live map of the city!

Where can I find a list of all the satellite events?

Check out our satellites page for the full list of satellite events, or download the app for to see them all and create your own personalised schedule, and navigate yourself through Berlin with our routing features!

I’m not attending TOA conference, can I still attend a satellite event?

Satellite events are open to the public. Make sure you register for the event prior, and be quick, events fill up fast!

Does my TOA ticket guarantee entrance to any satellite event?

TOA16 ticket holders receive unique promotional codes used to access our hidden stash of satellite event tickets. An email will be sent to you with the promo code within 24 hours of registering, and each code can be used to register once for every Satellite event. A limited number of these tickets are held for each event and may “sell out” just like public tickets.

My company would love to host a satellite event, who can I talk to?

Registrations have closed for TOA16, however, if you’re thinking of hosting an event in the future check out more information here, or contact us via satellites@toaberlin.com

I am at a satellite event and want to see what other events are going on close to me?

Download the TOA app to see what’s going on around you! Just open maps, check out events close and across across the city, and route yourself there right from the app.

How can I keep track of what I am registered to? My schedule is all over the place!

You can now sync your Eventbrite registered satellite events to your TOA app schedule! Just download the official TOA app, head over to your MyTOA account and sync your events.

Still can’t find your answer? Contact our team.